Quality management system of the Osh state University
    OshSU is the oldest university in Kyrgyzstan, which provides training for specialists in all corners of the country, as well as for countries of the near and far abroad. Ensuring the quality of training specialists and their relevance in the labor market is confirmed by a high evaluation of the university′s activities by the state and public organizations.

      The quality of education at the university level is primarily ensured by the closest relationship between the educational process of science, practice, and the continuity of traditions.

      The system of quality management in Osh State University consists of the following structural elements: the rector, the quality coordination council, the representative of quality management - the vice-rector for academic work, the department of quality of education, quality commissioners in structural divisions of the university, faculties, departments, auxiliary services providing educational process. The Department of Quality of Education is entrusted with the following tasks:
      • development of methodological documents of the quality system, analysis of normative documentation and its standardization; • development of plans and a program for quality and audit programs;
• monitoring of the quality management system in the university departments;
• development of questionnaires for interviewing employees, students and graduates;
• processing and analysis of questionnaires; Adjustment of quality system documents;
• making proposals to the heads of structural units for the implementation of activities aimed at improving the effectiveness of the QMS of the OshSU;
• planning and implementation of internal audits (inspections) and analysis of their results; • Carrying out self-evaluation of the QMS functioning efficiency;
• Forming and submitting proposals for the discussion of the Academic Council of the OShU on the definition of strategy, goals and objectives in the field of quality, on the development and implementation of corrective and preventive actions, on the implementation of projects and programs of the strategic plan for the development of the OSHU, on the preparation of documents required by OshGU for effective planning , The implementation of educational processes and management;
• Presenting materials about the university′s activities in the field of quality to the site of Osh State University and keeping them up to date.

      The following areas of QMS functioning have been implemented:
• the quality management policy was formed and implemented, the policy was communicated to every employee through the university newspaper "Nur";
• a plan for the creation and implementation of a university management system based on the EFQM quality criteria was developed and approved;
• By order of the rector, responsible persons are appointed and their authorities in the field of quality management are determined;
• In order to maintain the competence of the University staff, a quality coordination council has been established and a plan for its work has been approved.

      The actions of the Coordinating Council for Quality are aimed at coordinating the efforts of all departments of the University to create a management system in working order and the continuous improvement of the quality of work in the sphere of educational and scientific activity. Strategic and tactical measures have been developed to achieve the goals specified in the "Policy of the OshSU in the field of quality".